At Heathrow, our purpose is to make every journey better for the 80 million passengers who travel through our airport every year. With that many passengers it’s imperative that we keep our facilities up to date and regularly maintained to ensure they are ‘fit for purpose’. Under our Passenger Experience Programme, this project involves the complete renovation of the pedestrian subway which provides access between Heathrow’s terminals 2 & 3, the bus and train stations and other areas of the airport. 

The project involves work on a number of elements in a complex and constrained environment.  To summarise these works include the;

- Replacement of a 107m passenger conveyor in the main tunnel 1 location

- Removal and replacement of walls, ceiling and flooring finishings in tunnel 1

- Removal and replacement of ceiling and floors within tunnel 2

- Removal and replacement of the entrance to the pedestrian subway including works on the access ramp

Address Terminal 3, London Heathrow Airport, TW6 1QG

Arriving at Heathrow Terminal 3, follow the signs to Arrivals, our site is located in the centre of Terminal 3’s arrivals concourse.

Parking available no
Length of Visit 1 and Half Hours
Maximum Group Size 15
Register by March 17, 2019
Disabled Access no
Child Restrictions yes

No Children under 18 

Minimum age 18

Zach Pepper

Contact form

The next Open Doors will take place from Monday 16 - Saturday 21 March 2020.

Register your interest